Support Centre
Frequently Asked Questions
Answers to the questions we hear most often from freelancers and independent consultants evaluating Pelloravino.
Before You Start
What you need to know
If your question isn't covered here, our team is happy to help — reach out through the contact details in the footer.
What exactly is Pelloravino?
Pelloravino is an AI-driven decision-optimisation platform built specifically for freelancers and independent consultants who deal with irregular, unpredictable cash flow. It analyses your inputs and market conditions to help you make more informed, timely decisions.
Who is the platform designed for?
Pelloravino is built primarily for self-employed professionals — freelancers, contractors, and independent consultants — whose income arrives in uneven amounts and at uneven intervals, and who need a tool that adapts to that reality rather than assuming a fixed salary.
Is there really no fee to use Pelloravino?
Yes. Pelloravino operates on a zero-fee model for the core platform. There are no subscription charges or hidden commissions attached to standard use of the terminal.
Do I need trading experience to use the platform?
No prior trading experience is required to get started. The interface is designed to present information clearly, but as with any financial tool, we recommend taking time to understand how it works before relying on it for important decisions.
How does the AI actually make its recommendations?
The system processes the data and inputs available to it through a structured methodology, combining pattern analysis with real-time information. It is designed as a decision-support tool, not an autonomous authority — the final judgement always remains with you.
Is my financial data secure?
Protecting user data is a core part of how Pelloravino is built. We do not publish granular technical specifications here, but data handling practices are a standing priority in our development process. Refer to our Privacy Policy for further detail.
Can I access Pelloravino on mobile devices?
The terminal is built to be accessible through a standard web browser, which generally allows use across desktop and mobile devices. For the most detailed view, a larger screen is recommended.
Does Pelloravino guarantee financial results?
No. Pelloravino does not guarantee outcomes or returns. Trading and financial decision-making carry inherent risk, and past patterns are not a reliable predictor of future performance. The platform is a support tool, not a promise of results.
Is Pelloravino a substitute for financial advice?
No. Pelloravino does not provide regulated financial advice. It is intended to help inform your own decisions. If you require personalised advice, we recommend consulting a qualified, regulated financial professional.
How do I get started with the platform?
You can access the terminal directly through the "Access the Terminal" link in the site navigation. We recommend reviewing the Advantages and About pages first to understand how Pelloravino fits your working situation.
What kind of support is available if I run into issues?
You can reach our team using the contact information listed in the site footer. We aim to respond to enquiries in a timely manner.
Will Pelloravino continue to be free in the future?
Our current model provides zero-fee access to the core platform. Any changes to pricing or features would be communicated clearly through our official channels ahead of time.